SHIPPING POLICY
SHIPPING POLICY
1. Processing Times
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All orders are typically processed and dispatched within 2 to 5 business days (excluding weekends and UK bank holidays).
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During high-volume periods (such as new music releases, tour updates, or limited merch drops), processing times may take slightly longer.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout depending on your location and items ordered:
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UK Standard Delivery: Typically 2–4 business days after dispatch via Royal Mail.
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International Delivery: We do not currently ship internationally.
3. Order Tracking
Once your order has shipped, you will receive an automated email confirmation with your tracking details (if a tracked service was selected at checkout).
4. Questions & Support
If you haven't received your order within 10 business days (UK) of receiving your shipping confirmation email, please reach out to us at gina.larner@gmail.com with your name and order number.
WHAT TO INCLUDE IN THE SHIPPING POLICY
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.